Strictly electricians. Not a generic trades tool with your logo on it, built specifically for electrical work, from how it triages calls to the language it uses.
Sparkline gives a clear, consistent safety instruction, isolate at the consumer unit if it's safe to do so, don't touch anything, help is on the way, then captures their details so you can call back urgently. It never tries to diagnose the fault or offer technical advice.
No. 3 months free, no card required. Just real usage and honest feedback.
No. It's built to sound like a real person answering the phone, not a scripted IVR menu.